European Consumer Centre Ireland

 

 Welcome to www.silverconsumer.eu, the site that offers information on the rights of older consumers. There are more than 1.2 million people aged fifty plus in Ireland and their numbers are due to increase over the next decade.

Research shows that the over fifties in Ireland are the most likely to spend on holidays, new cars and restaurants. The common stereotype that older people are not confident with ICT use is less and less accurate, as 40% of this age group are active online, with flights among the most popular online purchases.

All of the above activities fall in the remit of consumer spending and the good news for over fifties is that European consumer legislation offers you the same protection whether you are shopping online, from your local corner shop, or buying goods and services abroad. The European Consumer Centre offers free information, advice and assistance on cross-border consumer products, and currently some 20% of our consumers fall into the over fifties age group.

If you are planning on travelling abroad, shopping online, or have a problem with a product that you have purchased from a trader in another European country we are here to help. This site provides an introduction to your basic consumer rights. For more information see www.eccireland.ie